Partner Support FAQs
Browse this section for quick answers to your questions
- How do Jassby Travel Partners contact Jassby Travel Partner Support?
- Can Jassby Trip Cards be added to mobile wallets?
- Can I set up allotments before the funds are in my Jassby Funding Account?
- Can Allotments be added after the Trip End Date?
- What do the Trip statuses mean?
- Does anything need to be done to activate the Trip Cards or set the PINs?
- Can the Jassby Trip Card be used internationally?
- How are foreign transactions on Jassby Trip Cards handled?
- What address should cardholders use for making online purchases?
- What happens to Spare Trip Cards that were not used on a trip?
- How do travelers check the balance on a Jassby Trip Card?
- What is the difference between the card expiration date and my funds expiration date?
- What happens if a traveler purchases a meal that costs more than the allotment on the card?
- Are there any balance/spending limits on the Jassby Trip Cards?
- What are the address requirements for Jassby Trip Card shipments?
- How do I stop email notifications for Trip Card Shipments and Allotment Lack of Funding?